1. Health & Safety First

When booking, you acknowledge that you do not have any physical or psychological conditions that could place you or others at additional risk when participating. Southern Saunas reserves the right to decline bookings for medical reasons.

It is your responsibility to discuss any pre-existing health conditions and/or medications with a GP before participating in these sessions. Please notify Southern Saunas about any conditions.

Remove any hanging jewellery to avoid burns.

There are small steps to access and exit the sauna. You must be capable of stepping up and down safely. Please use caution when entering and exiting the sauna.

Please use caution when using the shower-head platform. Watch your step and keep eyes on the path.

When sitting near the sauna heater, take extra caution—do not touch or lean on the safety rail. Be aware of your surroundings and foot placement.

Heat – Sauna sessions to be 15 mins and no longer than 20 mins at a time. Listen to your body and don’t overdo it.

Cold – Enter and exit the cold plunge slowly and carefully using the step provided —no manus!

The cold plunge is a communal body of water. Please use the spray hose provided to rinse yourself before entering. Cold plunge of no more than 30 seconds - 3 mins.

Listen to your body when using the cold plunge—don’t overdo it!

The ocean is for your use at your own risk and is not part of Southern Saunas. We recommend using a buddy system for ocean dips and refrain from using the ocean after dark.

Be mindful of the southern winds and chill—please ensure you have appropriate warm clothing for after your session.

Be aware of other beach users and moving vehicles.

All clients use these facilities at their own risk. Southern Saunas will not be held liable for any illness, injury, or death resulting from using this facility.

2. Sauna (The Nitty Gritty)

Swimwear Required: No nudity; please arrive showered and dressed in your swimwear.

Bring Two Towels: Please bring 2 towels (mandatory) — one to sit on & sweat on. NO TOWEL, NO SAUNA. Please protect our precious cedar wood, and another towel to dry off.

Stay Hydrated: Please ensure you’re hydrated before arriving and bring a water bottle. We have a hydration station for refills.

Avoid Products: Do not apply oils, moisturizers, hair dyes or other hair/skin products before your sauna session.

Pre-Sauna Cleanse: We ask everyone to enter the sauna clean, if needed there is cold shower attached to sauna to have a wash off.

Session Duration: 1 hr 15mins. Limit sauna time to 15–20-minute rounds per session. Listen to your body; don’t overdo it!

Interactive Sauna: You may gently pour water onto the sauna rocks (use the provided bucket). Please drizzle, do not dump, and avoid adding oils or concoctions.

Staff Only: Only staff may add wood to the fire.

Tech-Free Zone: Photography is allowed, but devices must be stored away when the sauna is in use – phone, air pods etc

*** there are no toilet facilities on site. Please use the toilet at beach entrance if needed ***

3. Concessions

Concession passes can be used for families living under the same roof. Passes are valid for 12 months. No refunds are available once purchased.

4. Beach Access

If you don’t have a suitable vehicle or are not comfortable driving through sand you can park at the beach entrance car park, this is located 250m before beach to the right of road (this is also where the public toilets are located)

The sauna is a short and easy 3-5 minute walk from the Oreti Beach carpark

5. Age Restrictions

We cater for ages 16 years and above.

6. Liability & Property

Southern Saunas takes no responsibility for the damage or loss of client property. You are responsible for your own belongings.
The Sauna has a lockable cubby area, but we recommend leaving valuables at home.

7. Group Bookings

For group bookings, the person responsible for the group booking will be held accountable for everyone within that group.

8. Refusal of Entry

Anyone suspected of being intoxicated or under the influence of recreational drugs will be refused entry and asked to leave. No alcohol or drugs are allowed in the sauna. Payment will not be refunded.

Any abusive or harassing behaviour towards clients, staff, or the natural environment will result in immediate refusal of entry. Payment will not be refunded.

9. Cancellation Policy

We may cancel bookings due to unsuitable weather conditions, emergency repairs, or circumstances beyond our control. We will contact you to rearrange or credit your booking.
No refunds are given with less than 48 hours’ notice. You may cancel up to 12 hours before your session for a credit. For compassionate reasons please contact Southern Saunas.

10. Remember We’re Human

If you're not happy with something, please let us know. We are a start-up, and some things are still in the trial phase. We’re open to constructive feedback and want to make sure you have the best experience possible. Come to us before leaving a review, and we’ll do our best to address any issues.

11. Agreement

By booking and using these facilities, you agree to these Terms & Conditions—no exceptions!

If you have any questions or concerns, please contact us at southernsaunasnz@gmail.com.
We can’t wait to see you soon!
Nga Mihi,
Southern Saunas